Help centre

Help centre

Short answers for parents and walis — getting started, privacy, payments and safety.

Questions families ask

No. There are no photos on Yusrzawaj at all. Profiles use a simple monogram instead, so purdah is respected from the very first view.

Yes — most profiles on Yusrzawaj are created by parents or the wali. You can mark who is managing the profile and all messages come to that person.

Write in plain Urdu-English the way you would describe a rishta to a relative. We read maslak, caste, city, age range, income, education and deen from that one line and apply them as filters.

Registering, adding a profile and searching are completely free, and your first 3 contact unlocks are included. After that Basic Membership is ₹49 for 15 unlocks, or the Emergency Plan is ₹99 for 25 unlocks — one time, with no expiry. Extra biodata under the same account is ₹20 each.

Still need a person?

Every request is answered within one working day, India-wide.

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Write to the desk

support@yusrzawaj.com
Hide a profile, correct a detail, or ask about unlocks. Use the number listed on the rishta so we can match the request.

📞
Call during working hours

+91 98765 43210
Monday to Saturday, 10am–6pm IST, for walis who would rather speak than type. We never discuss another family's locked contact on the phone.

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WhatsApp after unlock

WhatsApp +91 98765 43210
If you unlocked a contact and the family does not reply, write to the desk on WhatsApp. We follow up and credit unlocks when a listing is at fault.

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Report a profile

Email with the profile name and city
Suspicious listings are hidden while we review them. Reports stay confidential — the other family is not told who wrote in.

Send a note to the desk

Saved in the admin inbox. Prefer email or WhatsApp above for urgent matters.

New here? Read how Yusrzawaj works, our nikah guidance, or the pages for walis. For the fine print, see the privacy policy and terms. How it works · Privacy policy · Terms